If you receive a damaged item you must notify us within 3 days of receipt at email@example.com for a replacement item or a refund to be issued. Also send photos of damaged items and packaging it arrived in. (USPS requires this to file a claim). It is the customers’ responsibility to inspect all deliveries within 3 […]
Since we are working with an overseas fulfillment center please allow 4-7 days for your tracking number to be updated in their system once your shipping confirmation email is received. Please be assured that once your tracking number is sent to you, your order has in fact shipped. Some tracking numbers may display that your order […]
cancel your order for any reason reach out to us immediately at firstname.lastname@example.org if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time-sensitive
We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in US Dollars. However, please note that we are able to accept international credit and debit cards
Please email us at email@example.com before returning your order Return address: 3941 Park Dr, STE 20-345, El Dorado Hills, CA, 95762 Your order number must be notated in the package. Customers are responsible for return shipping. Shipping costs are non-refundable. Once we receive returned packages they are inspected & will be processed within 3-6 business […]
We love what we do and we want you to love your items! If the product isn’t used and is in its original packaging, unworn, with no visible wear, smells, or animal hair may be returned within 30 days after arrival for a Full Refund. Please note all shipping costs are non-refundable and customers are responsible for return […]
Yes! You can choose as many item(s) as you want, just click “Add to Cart” and go back to the product page you are interested in and click “Add to Cart” on that item as well before proceeding to “Enter Shipping Address” to finalize your order.